Samsung Series 9 NP900X1B-A01 11.6-Inch Laptop Review


Samsung Series 9 NP900X1B-A01 11.6-Inch Laptop Review I can attest to the machine’s toughness. While I have yet to drop it…I haven’t exactly been delicate with it either. I was able to pry off the bottom to have a look inside. No problem. The screen doesn’t seem to flex as others have mentioned in their review (seems pretty solid) and I do keep leaving the sliding doors to the ports open when I threw the laptop in by pack going to work (it’s just a regular pack…no padded laptop pocket and I didn’t have a case or anything to put the laptop into. Doors seem to be working fine. I purchased this and right away the Wi-Fi (wireless connection) was inconsistent and undependable. It frequently would not connect even when sitting next to a new Netgear N600 router. Every other wireless device connects to this router flawlessly. We spent hours with knowledgeable friends and at with the Geek squad BestBuy. They couldn’t solve the problem. I had also purchased the $ 180 “Service Express 5 days or less” Protect it plan from Service Net. I called them and spoke with Heather. She stated, after being disconnected twice, that since it is under warranty then they will do nothing and referred me back to Samsung. I asked if they were refusing to service a computer that didn’t work, and she stated that she was just refusing to override what she had been taught to do, which is not to repair it if it is under the manufacturer’s warranty.

 

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